Nick Lowery
Nick has undertaken many roles within the Business throughout its growth but is currently in charge of Business Development in the Cleaning and Estate Services divisions. Looking for new opportunities and maintaining strong customer relationships is a priority whilst working with the Operations and Administration staff to ensure service levels remain high.
Steve Lowery
Steve heads up our Property Solutions division and manages the Void Repairs and Capital Works projects undertaken. His previous experience in the lift industry ensures the Lift Services division operates efficiently along with overseeing orders in the Office Furniture division. He is also responsible for Health & Safety management for the Company.
Ray Lowery
As the founder of the Business, Ray has done it all at some point or another. He currently leads the Operations team in the Cleaning and Estate Services division ensuring the performance and quality of our service delivery is consistently at its peak.
Terri Tyce
Terri is responsible for the management and administration of our customer service contracts. She is the first port of call for customers and staff in all operational aspects of the Cleaning & Estate Services divisions. Terri also takes responsibility for the running of the head office and deals with all Company HR matters.
Denise Lowery
Denise deals with the day to day bookkeeping and maintaining customer and supplier financial accounts. This includes liaising with the credit control team and providing management reports for Directors. Denise also operates the Company payroll and pension scheme.
Elena Duggins
Elena manages our emergency and reactive repairs within both the Property Solutions and Lift Services divisions. This involves communicating between customers and engineers with expert organisation and ensuring our in-house job management programme is up to date and accurate. Elena also takes responsibility for the sales and marketing strategy and maintains the Company website, Social Media channels and news updates.
Daiva Valkauskaite
Daiva is the Cleaning Services Supervisor responsible for the operational staff in this field. She is the link between the management and the service delivery teams to provide a consistent communication structure. Having started with the Company as a part-time office cleaning operative, her skills were very quickly recognised, allowing her to progress quickly into the Supervisory role.
CLIENTS
‘We value their customer service and work ethics’
‘Great company, excellent service. We have been using Think! for more than 5 years to clean and maintain our offices, great company, always very professional and offer competitive prices’
‘Professional and always helpful. Think! provide the range of services that we require for the estates we manage. Efficient service, always updated regarding any works that they are carrying out on our behalf. Friendly service and always respond to any queries we have promptly’
‘Great service and friendly, efficient staff. Great service, thank you!’
‘Customer service is excellent and their pricing is extremely reasonable considering their rapid response times’
‘Think Business Support are very reliable and efficient with the work that they carry out on our properties. They are a friendly team and provide the best quotations for maintenance works’
‘Their reaction time from the first raising an issue to the contractor being on site. Costs are competitive and we have had good feedback from on site staff and residents regarding the workmanship’
‘Engineers are understanding in what we do here, always polite and work to a good standard. Prices are extremely important to us and they give great value for a really good service’
‘A reputable firm who deals with issues quickly and professionally’
‘Personal relationship with the owner is what led to the initial works offering. We choose Think! because they strive to achieve the same quality standards and customer satisfaction as we do’
‘The costs and reasonable and they keep us well informed via their database system’
‘We have a very good working relationship with Think! and their prices are competitive. I prefer to work with a local family firm’
‘We choose Think! because their vision for voids work is far better than other competitors. They offer a good, reliable service’
‘I have chosen Think! as they cater in a wide range of facilities in which we require and they make it easy for us to ‘keep it under one roof’. They have been very helpful and sufficient over the years we have been working with them. We would continue to use Think Business Support as we have found them very reliable and have had no issues to date’
‘I would like to thank you and praise the work of your cleaner, a gentleman whose name escapes me. He is doing an excellent job. Please keep us the good work and pass my compliments onto this chap, as he obviously takes pride in his work, which can be a novelty far too underappreciated’
Please send our on-going thanks to your operative and appraise him with our gratitude regarding the excellent service he furnishes within our Project, all areas buffed, cleaned and left with an almost magical fragrance. He is an asset to your company
