Established in 1987, as a partnership, our business has grown steadily and organically and we’ve gained an enviable reputation for quality, cost-efficiency and customer satisfaction, along the way. Originally, we focused on commercial properties, offering cleaning and general maintenance services for offices and industrial units. Building on this expertise, to include the residential sector, was a natural progression for us. We now offer a range of services for premises of all types and have added estate agents, lettings agents, property managers and property developers to our client list.
As our business has grown, we’ve worked hard to maintain the family-run ethos that has been the cornerstone of our success. We pride ourselves on providing a dedicated service that is tailored to our customers’ unique business needs. And, as a result, we enjoy excellent working relationships with our clients and retain many long-term contracts.
Our aim is simple: to ensure that your premises are clean and well maintained and that they provide a safe, healthy and welcoming environment for your staff, visitors and tenants, alike. We achieve this through the implementation of a series of internal benchmarks, relating to controlled supervision and detailed contract management; key – we believe – to any successful operation.
Nick has undertaken many roles within the Business throughout its growth but is currently in charge of Business Development in the Cleaning and Estate Services divisions. Looking for new opportunities and maintaining strong customer relationships is a priority whilst working with the Operations and Administration staff to ensure service levels remain high.
Steve heads up our Property Solutions division and manages the Void Repairs and Capital Works projects undertaken. His previous experience in the lift industry ensures the Lift Services division operates efficiently along with overseeing orders in the Office Furniture division. He is also responsible for Health & Safety management for the Company.
As the founder of the Business, Ray has done it all at some point or another. He currently leads the Operations team in the Cleaning and Estate Services division ensuring the performance and quality of our service delivery is consistently at its peak.
Terri is responsible for the management and administration of our customer service contracts. She is the first port of call for customers and staff in all operational aspects of the Cleaning & Estate Services divisions. Terri also takes responsibility for the running of the head office and deals with all Company HR matters.
Denise deals with the day to day bookkeeping and maintaining customer and supplier financial accounts. This includes liaising with the credit control team and providing management reports for Directors. Denise also operates the Company payroll and pension scheme.
Elena manages our emergency and reactive repairs within both the Property Solutions and Lift Services divisions. This involves communicating between customers and engineers with expert organisation and ensuring our in-house job management programme is up to date and accurate. Elena also takes responsibility for the sales and marketing strategy and maintains the Company website, Social Media channels and news updates.
Daiva is the Cleaning Services Supervisor responsible for the operational staff in this field. She is the link between the management and the service delivery teams to provide a consistent communication structure. Having started with the Company as a part-time office cleaning operative, her skills were very quickly recognised, allowing her to progress quickly into the Supervisory role.